The Okie Club Legal

Terms of Service

1. Acceptance of Terms

By accessing or using The Okie Club Solutions LLC ("The Okie Club") website and services (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

The Okie Club is an Oklahoma-based platform that enables schools, sports teams, nonprofits, and other organizations to sell branded apparel and raise funds. All products are made-to-order and fulfilled through third-party print-on-demand partners.

3. Orders & Payment

All orders placed through the Service are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payment is collected at the time of checkout. By submitting an order, you represent that you are authorized to use the payment method provided.

4. Made-to-Order Products

All apparel sold through The Okie Club is custom-made to order. Production and fulfillment are handled by third-party print-on-demand partners. Estimated production times are 3–7 business days, with shipping times varying by carrier and destination.

5. Fundraising & Payouts

$5 of each item sold is contributed to the designated organization or campaign. Payout amounts are determined by the number of items sold and are paid out on a regular schedule following the close of a campaign period.

6. Intellectual Property

All content on this site — including logos, graphics, and text — is the property of The Okie Club or its content suppliers and is protected by applicable intellectual property laws. Campaign-specific logos and artwork remain the property of their respective organizations.

7. Limitation of Liability

The Okie Club shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Service. Our total liability shall not exceed the amount paid for the order in question.

8. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the Service following any changes constitutes your acceptance of the revised terms.

9. Contact

Questions about these terms? Email us at support@the.okie.club.

Privacy Policy

Information We Collect

When you place an order or contact us, we collect personal information including your name, email address, shipping address, and payment details. Payment information is processed securely by our payment processor and is never stored on our servers.

How We Use Your Information

• To process and fulfill your orders
• To send order confirmation and shipping notifications
• To respond to customer service inquiries
• To improve our website and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share information only with service providers necessary to fulfill your order (e.g., print fulfillment partners, shipping carriers, payment processors), and only to the extent required to complete that service.

Cookies

We use cookies and similar technologies to maintain your shopping cart session and improve your browsing experience. You may disable cookies in your browser settings, though some features of the Service may not function properly as a result.

Data Retention

We retain order and account information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@the.okie.club.

Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Refunds & Returns

When We Will Make It Right

We will issue a replacement or refund if your order contains an error that is our fault, specifically if:

• The size received does not match what was on your receipt
• The color received does not match what was on your receipt
• The garment type received does not match what was on your receipt
• The design printed on the item does not match what was on your receipt

We stand behind the quality of every item we ship. Defective printing, damaged goods, or fulfillment errors will always be remedied at no cost to you.

How to File a Claim

To request a replacement or refund under this policy:

1. Email orders@the.okie.club
2. Include your order number
3. Provide a description of what is wrong with your order (a photo is helpful but not required)
4. Submit your claim within 21 days of receiving your order

Claims submitted after the 21-day window cannot be honored. We will respond to all claims within one business day.

Shipping Costs

Shipping charges are non-refundable except in cases where an error on our part caused the wrong item to be shipped.

Questions?

If you have any questions about your order or this policy, reach us at orders@the.okie.club or use the contact form.